Rules And Regulation

Instructions for Operation

• Open the stove’s glass door and stack up 3-5 logs. 

• Close the door to make sure the wood logs are not obstructing the door. You should be able to securely close and lock the door. 

• Open stove’s glass door again and place 1 or 2 flints that were provided inside the stove. The flints should be placed on top of the bottom layer of wood and under the top logs. 

• Light up the flint(s), close stove’s glass door, and open the ash bin about 2 inches to create a full draft. 

• Once the wooden logs are lit and the fire is strong (approximately 10-15 minutes), please close the ash bin almost all the way, with approximately a quarter of an inch open. Once the desired temperature is reached, you can fully close the ash bin. 

• Keep adding wood as needed to maintain the desired temperature in the sauna. Please do not overheat the sauna. Make sure the pipe between the rocks does not stay red for more than 10 minutes at a time, as it might cause the pipe to expand and damage the pipe. 

• Depending on the weather conditions, the sauna should reach 135-150 degrees Fahrenheit within 45 minutes. At this point you can start enjoying the sauna. 

• We recommend temperatures of 160-175 degrees for platza treatment. Oak, birch and eucalyptus bath brooms and Veniki can be purchased directly from our website. 

Sauna maintenance

• Do not extinguish the fire inside the stove once you are done. Leave the stove door closed until the fire and all embers die out. 

• Do not attempt to clean the stove right away as it will be extremely hot. Wait several hours before cleaning the stove grate. Use a stick, small shovel, or another tool to move all ashes and coals through the grate to the ash bin. 

• Once you have determined that all ashes and other burned material is no longer hot, please empty those materials from the ash bin into a garbage bag or can and re-insert the ash bin back into place. 

• You must perform the above tasks before each subsequent sauna use. 

FAILURE TO CLEAN THE STOVE AND EMPTY THE ASH BIN AS INSTRUCTED ABOVE MAY RESULT IN ADDITIONAL CLEAN UP FEES.

Sauna Rules

Sauna Etiquette

• Please do not enter the sauna with dirty footwear. Clean flip flops or slippers can be used inside. 

• No food or drinks are allowed inside the sauna. 

• No smoking or vaping is allowed inside the sauna. 

• Please do not use the sauna to dry wet towels or clothes as it is unsanitary and may result in fire and/or injuries. 

• Please use towels to cover benches when sitting or lying down in the sauna. 

• Please do not pour any oils, beer, or other liquids on the rocks except for water or alcohol-based essences. Steam On Wheels provides a range of oils and alcohol-based essences like Pine, Eucalyptus, or Lavender, which could be purchased on our website. Oils can be used to sprinkle on the walls of the sauna after mixing a few drops with water. 

• No soap or scrubs are allowed inside the sauna. 

• Please refrain from dumping large buckets of water inside the sauna. 

FAILURE TO FOLLOW ANY OF THE ABOVE RULES WILL RESULT IN THE IMPOSITION OF ADDITIONAL CLEAN-UP OR REPAIR FEES

Sauna Safety

• Please protect your hair. Proper hats, gloves and other sauna apparel can be purchased separately on our website. 

• Do not consume alcohol before or during sauna sessions. 

• No smoking or vaping is allowed inside the sauna. 

• If you are pregnant, have preexisting health conditions, or take certain types of medication, such as diuretics or beta blockers, please consult your physician before using the sauna. 

• Please exercise caution when entering and exiting our mobile units, especially during wintertime. Snow and ice might form on the structure and become dislodged, potentially causing an injury. If you see ice or snow form on the roof of the mobile unit, please clear it before use. Please exercise caution when clearing snow or ice to avoid injury or damage to the roof of the unit. 

• Do not spend excessive amounts of time in the sauna. If you feel dizzy or otherwise uncomfortable, please exit the sauna immediately and get some fresh air. 

• We recommend removing watches or other jewelry to prevent burns. 

• Never fall asleep in the sauna or use it alone. 

• Do not use anything but wood for heating the stove. Steam on Wheels will provide you with enough wood for a 4–6-hour session and the proper materials and/or equipment to start a fire. Additional wood can be purchased on our website. 

• In the event of an uncontrolled fire outside of the sauna’s stove, please use the fire extinguisher provided. The fire extinguisher is located in the changing room. 

• Please exercise extreme caution when placing firewood into the heater. Use protective gloves for your hands to avoid burn injuries. 

Return Policy:

No Return, No Refund, No Exchange

PRIVACY & COOKIE POLICY

PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. 
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

PRIVACY POLICY

The term “cookie” defines a packet of data that a computer receives and sends back without performing any alterations to that same data. One of the most common ways your computer receives cookies is through a preferred web browser (Google Chrome, Firefox, Internet Explorer, etc.) when visiting web sites. Depending on the context of your visit, this data can include personal information such as your name, IP address, residential address, email address, credit/debit card information, etc.

A primary purpose of cookies is to aid web sites by keeping track of every time you visit and what you do on the site. One great example of cookies in action is online shopping; when you add an item to your shopping cart, cookies are used to remember what’s in the cart. Without cookies, your shopping cart would remain empty no matter how many times you try adding something to it. Cookies can also save your login information, so when you revisit a web site that you’ve previously created an account for, you won’t have to login again.

WHAT DOES Steam House Saunas, LLC DO WITH MY PERSONAL DATA?

We collect information anytime you visit a product page on our store, create an account, place an order, sign up for our newsletter, or submit a contact form. All these methods implement the use of browser cookies, interactive web forms and network data (geographic IP address).

Your personal data is used strictly in-house for transacting payments, processing orders, shipping products, customer service and marketing content. It is not shared with any third parties unless absolutely necessary for business purposes. At the moment, we do not share data with any third party companies.

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